Zoom’s single unified mobile app is a critical component of the Zoom Phone mobile experience. Users can make and receive calls using their business number and manage their Zoom account preferences on the go. VoIP calling over wifi and 4G/LTE data connections, as well as support for cellular voice calling, means you’re always connected. And best of all, users don’t have to worry about making their personal number visible to customers or vendors.

The majority of available mobile apps for legacy phone systems are usually missing key features. Zoom’s mobile app, however, not only provides all of the expected traditional call control capabilities, such as call forwarding, transfer, conference, and hold, but also goes above and beyond with important features like mobile line/call park, presence, and call recording. You also have the ability to seamlessly escalate a Zoom Phone call to a Zoom Meeting on the fly.

With Zoom Phone, you won’t miss a thing if a call goes unanswered. Visual voicemail lets you view and control voice messages through the Zoom mobile app, making it easy to read a transcribed voicemail, play it back, and respond to or delete the messages you receive.

Enable your employees to have secure, high-definition voice conversations right from the Zoom mobile app. The globally distributed Zoom cloud platform delivers secure HD voice and enterprise-class reliability, ensuring every call is crystal clear.

Out-of-the-box reporting and dashboards provide meaningful insights into your business communications regardless of endpoint or location. Use this data to learn how your employees use phone, video, and chat to interact and communicate, and gain important quality monitoring capabilities to predict, recognize, diagnose, and troubleshoot issues before they happen.